Frequently Asked Questions (FAQ)

1. Who can buy from Veloce Wholesale?

Veloce Wholesale is a B2B supplier. We work with retailers, distributors, and organisations. You may need to provide business details (such as company name or VAT number) when registering an account.

2. Do you have a minimum order requirement?

Yes, our minimum order value is £1000 This ensures we can provide competitive wholesale pricing.

3. How do I place an order?

You can place an order by:

• Registering for a business account on our website
• Browsing products and adding them to your cart
• Proceeding to checkout and selecting your preferred payment method

For bulk or custom orders, please contact our sales team directly.

4. What payment methods do you accept?

We accept bank transfer, debit/credit cards, and PayPal (if enabled). Trade account holders may qualify for agreed credit terms.

5. Do you offer international shipping?

Yes, we supply both UK and international customers. Shipping costs and delivery times vary depending on location. Please contact us for a tailored shipping quote.

6. How long does delivery take?

For UK orders, delivery usually takes 2–5 working days. International orders vary by destination and courier service. We will confirm delivery details at checkout.

7. Can I return or exchange products?

Returns are accepted under certain conditions. Items must be unused, in original packaging, and returned within 14 days of delivery. Please see our Refund & Return Policy for details.

8. Can I get samples before ordering in bulk?

In some cases, yes. Please reach out to our sales team to discuss sample availability.

9. Do you offer discounts on bulk orders?

Yes, we provide tiered pricing and special discounts for large-volume orders. Contact us to discuss your requirements.

10. How can I contact you?

📧 Email: info@velocetrader.co.uk
📞 Phone: +44 7878 778152 
📍 Address: Unit 1528 62 Portman Road
Reading, RG30 1EA

Our customer support team is available Monday–Friday, 9:00am–5:00pm (UK time).